Stellmedia

Products

AI Software for Ecommerce Search,
Product Data & Customer Operations

Stell Media builds software for problems we first solved by hand for clients. Seven products are live in client production today, covering conversational AI, ecommerce search and catalogue tooling, and AI answer-engine measurement. Each one does a clearly defined job, and each was hardened for production before we handed it to anyone else.

Live right now

Voice calls handled41,800 / mo
Chat conversations contained68%
WhatsApp threads managed12,400 / mo

Aggregate across deployed instances, trailing 30 days.

Flagship · Voice

Stell Voice
answers on the first ring.

An outbound and inbound voice agent that qualifies, books and follows up in English and Hindi. It knows when to stop talking and hand over.

41k / mo

Calls handled

2 languages

English and Hindi

<900 ms

Response latency

Explore the catalogue
Live call · 00:47

Agent

Hi, this is Asha from Northline Interiors.

Caller

Yeah, quick one. Do you do full-home or just kitchens?

Agent

Full-home, and the kitchen is usually where people start.

Caller

Thursday works.

✓ Booked, calendar invite sent, human notified with full transcript.

Conversational AI Products for Calls, Chat & WhatsApp

Three products help you answer customers faster without losing the human touch.

Commerce tooling

Relevance Console

In production

Purpose

Relevance Console gives merchandisers a plain interface for search rules, synonyms, and boosts. It also supports the weekly zero-result triage that often never gets done. It is platform-agnostic, supports A/B testing on query sets, and keeps an audit trail.

Platform-agnosticZero-result triageA/B on query setsAudit trail
Request a demo
Commerce tooling

Catalogue Enricher

In production

Purpose

Catalogue Enricher extracts missing product attributes from spec sheets, images, and supplier documents. Every result passes a human review gate before it writes back to your PIM, so scale never comes at the cost of accuracy.

Attribute extractionSource mappingHuman gatePIM write-back
Request a demo
Commerce tooling

Feed Sentinel

In production

Purpose

Feed Sentinel watches 14 channels for disapprovals, price drift, and stock mismatches. It also runs parity checks and margin labels. When something breaks, a named human hears about it within the hour.

14 channelsDisapproval alertsMargin labelsParity checks
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How We Build Products That Hold Up in Production

Every product follows the same four steps:

Step 1

Someone pays us to do it by hand

Every product began as billable manual work.

Step 2

Automate the boring 80%

The repetitive, rule-based work goes first.

Step 3

Build the evaluation set

We write scored tests that define what an acceptable answer looks like.

Step 4

Harden, then hand over

We add escalation paths, observability, and documentation.

Commercials, plainly

Licence the Product or Buy the Build Outright

Most clients licence the deployed instance monthly. We handle hosting, evaluation runs, and model updates. Some clients buy the build outright and receive the repository, documentation, and deployment. Either way, your data stays yours: deployments are single-tenant, and we do not train on your conversations.

♧Monthly licenceHosting, evaluation runs and model updates handled by us.
</>Buy the buildRepository, documentation and deployment handed over.
◇Your data stays yoursSingle-tenant deployments and no training on your conversations.

Frequently Asked Questions

Book a demo

See it run onyour own data.

Bring us the repetitive job your team is tired of doing. We will show you what can be made reliable.

Address
Chandigarh Citi Center, Zirakpur, District SAS Nagar(Mohali), Punjab, India
What do you need?

No decks, no discovery fee. Just a strategist and your numbers.